AOS’s internal departments were not integrated, leading to inefficiencies in their lead-to-quotation workflow. Preparing quotations was time-intensive, often delaying submissions. In their competitive industry, these delays reduced the likelihood of winning contracts.

Managing inventory for diverse locations and high-demand products was complex. Without a unified system, tracking stock levels, managing replenishments, and reducing wastage were major pain points.

With over 180 employees, AOS faced challenges in handling employee records, attendance, payroll, and overtime. The lack of integration between HR and finance systems led to redundant work and increased errors.