Microsoft Dynamics Upgrade Services

Get an updated and cloud-ready Dynamics 365 system that your team actually uses, built on everything your business has already invested in.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Your Current System Has a Timeline

If your business is running on an older version of Microsoft Dynamics, the window for a planned, structured upgrade is narrowing. Microsoft Dynamics AX is now fully out of support. Dynamics GP has an announced end of life in 2029. Dynamics NAV, while still in use across the UAE, has been replaced by Business Central as Microsoft’s primary platform for small and mid-sized businesses.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Where You Are Where You Are Going

Every business arrives at an upgrade from a different starting point. Here are the most common paths we handle across the UAE.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Microsoft Dynamics NAV to Business Central

Business Central is the direct successor to NAV. The upgrade path is well defined and the core functionality your team already knows carries across. What changes is the platform, the cloud capability, and access to the full range of Dynamics 365 integrations your business did not have before.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Microsoft Dynamics AX to Finance and Operations

Dynamics 365 Finance and Dynamics 365 Supply Chain Management are the cloud successors to AX. With AX now fully out of support, this upgrade removes the compliance and security risk of running on an unsupported platform and gives your business access to the capabilities that AX could never deliver.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Microsoft Dynamics GP to Business Central

GP has served many businesses well but Microsoft has announced its end of life in 2029. Business Central covers everything GP handled for finance and operations, with a modern interface, cloud access, and native Microsoft 365 integration that GP was never built to support.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Dynamics 365 Version Upgrades

Already on Dynamics 365 but running an older version? We manage the upgrade to the latest release, including reviewing your customisations, updating integrations, and making sure everything carries across without disruption to your team.

How We Run Every Upgrade?

Upgrading is a chance to fix what was not working in the old system and make sure the new one is set up properly from the start. Here is how we approach it.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Upgrade Assessment

We start by reviewing your current system, version, customisations, and integrations to understand the upgrade requirements.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Gap Analysis

Based on the assessment, We compare your existing system with the new version to determine what needs to change.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Upgrade Planning

With the gaps identified, We define the upgrade scope and prepare a plan for moving to the new version.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Data Migration

We prepare and migrate your existing data, then validate it to ensure accuracy in the new system.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Configuration and Customisation

We configure the upgraded system and adapt the required customisations to meet your business needs.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Testing and Training

Before launch, we test the system against your business processes and prepare your team to use it.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Go-Live and Support

Once everything is ready, we move to the upgraded system and support your team after go-live.

What Every Implementation Includes

Getting Business Central right is not just about the software. It is about having the right team beside you at every stage.

Upgrade Assessment and Gap Analysis

A full review of your current system, customisations, integrations, and data before any work starts. You know exactly what the upgrade involves before committing to it.

Data Migration

Every record, transaction, and master data element migrated accurately to the new platform with integrity checks at every stage.

Customisation Review and Rebuild Existing

Customisations are reviewed and rebuilt on the new platform where needed, documented and built to work with future Microsoft updates.

Integration Updates

Every third-party integration your business relies on is reviewed and updated to work with the new platform. Nothing breaks after go-live.

User Training

Role-specific training for every user type, delivered around your team's schedule and built around how they will use the upgraded system.

Go-Live Support

On-hand support during the go-live period to resolve anything quickly and make sure your team starts on the new system with confidence.

Post Go-Live

Ongoing support from our Dubai-based team after the upgrade is complete, for queries, updates, and any issues that come up as your team settles in.

What Business Central looks like in practice

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Our Certifications and Partnerships

Recognized by Microsoft and the platforms we build on, so you know who you’re working with.

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company
Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Technology Partners

Implementation
Insights:
Frequently Asked
Questions

Microsoft Dynamics 365 Partner UAE | Microsoft Dynamics 365 Company

Technically you can stay, but the risk increases over time. Dynamics AX is already fully out of support, meaning no security patches and no compliance updates. Dynamics GP reaches end of life in 2029. NAV is still supported in some versions but Business Central is now the platform Microsoft is investing in. The longer you wait, the more complex and costly the upgrade becomes.

No. Data migration is a core part of every upgrade we run. Historical records, open transactions, and master data all come across to the new platform. We verify data integrity at every stage so your team starts on the new system with confidence.

Every customisation in your current system is reviewed as part of the upgrade assessment. Some carry across directly, some need to be rebuilt on the new platform, and some may no longer be needed. We document everything and handle the rebuild as part of the upgrade scope.

It depends on the complexity of your current setup, the volume of data, and how many customisations need to be rebuilt. A straightforward NAV to Business Central upgrade typically takes eight to twelve weeks. More complex AX to Finance and Operations upgrades take longer. We give you a realistic timeline after the assessment.

Yes. We structure every upgrade to run alongside your current system. Your team keeps working on the old platform until go-live day when the transition happens in a planned and controlled way.

Yes. If you are already on Dynamics 365 but running an older version, we manage the upgrade to the latest release including reviewing customisations, updating integrations, and making sure everything carries across without disrupting your team.

Yes. We are headquartered in Dubai and work with businesses across the UAE and GCC. Our team understands the compliance and regulatory requirements of businesses operating in this region.

Yes. We work across the UAE including Abu Dhabi, Sharjah, and the Northern Emirates as well as clients across the GCC region.

Ready to Talk About Your Dynamics Upgrade?

Schedule a call with one of our Dynamics 365 consultants.

Let's Discuss Your Business Needs

We will listen to how your business works, ask the questions that matter, and give you a clear picture of what implementation would look like for you.