Get full visibility across your projects, clients, resources, and finance so every part of your technology business runs from one connected system.
Technology and IT service businesses in the UAE are growing fast. Managing service contracts, project delivery, resource allocation, and client billing across multiple engagements at the same time is complex enough without doing it across disconnected tools.
The businesses getting this right are the ones who can see exactly where every project stands, what every resource is working on, and what every client owes, without assembling that picture manually.
SQIT works with managed service providers, software development companies, and IT consulting firms across the UAE to implement Microsoft Dynamics 365, configured around how technology businesses here actually operate.
One system covering every part of your technology business operation, configured around how your business actually works.
We connect your project management, billing, and finance in one place so your team stops reconciling numbers across separate tools and starts working from one accurate picture.
For technology groups with multiple entities or regions, we bring complex financials, intercompany billing, and consolidated reporting into one system so finance teams always have the full picture.
We set up your client support operation so every ticket, case, and SLA is managed from one place. Your engineers always have the full client history before picking up a request.
For MSPs and IT support businesses, we implement Field Service so technician dispatch, equipment maintenance, and on-site jobs are scheduled and tracked without manual coordination.
We cover every part of your Dynamics 365 journey in house, handled by our team in Dubai.
Every Dynamics 365 implementation we deliver for hospitality businesses includes these capabilities as part of the setup.
Live dashboards built directly on your Dynamics 365 data. Revenue per available room, F&B performance, occupancy rates, and event profitability visible in real time across every property.
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Built into every Dynamics 365 product. Copilot drafts guest correspondence, summarises booking and event records, and lets your team pull performance reports using plain language.
Yes. Time and expense billing, fixed fee contracts, and retainer arrangements are all supported within the same system. Invoices are generated from approved timesheets and project milestones without manual preparation so billing stays aligned to delivery.
Yes. Resource availability, skills, and allocation are visible across every active project in real time. Delivery managers can see utilisation rates, spot over-allocation, and make resourcing decisions based on actual capacity rather than estimates.
Yes. Dynamics 365 Customer Service handles client support requests, case routing, SLA tracking, and escalation workflows. Cases are connected to client accounts so every engineer has the full history before picking up a ticket.
Yes. We connect Dynamics 365 with PSA platforms, ticketing systems, time tracking tools, and cloud management platforms. The specific integrations depend on which tools your business is currently using.
Yes. Technology groups operating across multiple legal entities or regions manage everything from a single instance. Multi-currency transactions, intercompany billing, and consolidated financial reporting are all handled within the same system.
A focused implementation for a single entity technology business typically takes two to four months. Larger implementations covering multiple entities, integrations, and custom development take longer. We give you a realistic timeline at the start based on what your business actually needs.
Yes. We are headquartered in Dubai and work with distribution businesses across the UAE and GCC. Our team understands the pace and complexity of distribution operations in this region.
Yes. We work across the UAE including Abu Dhabi, Sharjah, and the Northern Emirates as well as clients across the GCC region.
Schedule a call with one of our Dynamics 365 consultants.
We will listen to how your business works, ask the questions that matter, and give you a clear picture of what implementation would look like for you.
