What is Microsoft Dynamics 365 for Sales ?

Microsoft Dynamics 365 for Sales helps you to better understand your customer needs and engage them efficiently to turn customer relationships into revenue. It works beyond sales force automation and get you more deal.

Contextual AI Dynamics 365 sales with smarter selling that mainly focus on right customers, build trustworthy relationships and enabling you to make instantaneous decision along with a solution which unifies relationship data and provides Contextual AI driven insights.  

Its seamless tools help you to boost productivity by freeing up more time for selling with streamlined sales process supported by intelligent optimization and cohesive tools. It also improves sales performance effectively with data driven feedback. With its advanced insights you can increase your sales profitability by identifying and replicating successful sales calls with conversion intelligence that helps sales team to sell smarter.

Microsoft Dynamics 365 for sales creates extraordinary experiences and drives more qualified opportunities with marketing and sales applications on the same platform to convert prospects into engaged customers.

With dynamics 365 for sales build relationships with customers at scale, personalize their experience and nurture the demand.

Dynamics 365 Customer Insights

Microsoft Dynamics Sales Professional

It is one of the simplest ways to modernize sales productivity by getting all the revenue generating features of SFA – Sales Force Automation along with the productivity of Microsoft office 365. If you do not require fully fledged enterprise application for your company or organization then Microsoft Dynamics Sales Professional will be the best choice.

With Microsoft Dynamics 365 Sales Professional you can easily manage customer relationships, close deals faster than ever and boost sales revenue effectively.

Dynamics 365 Sales Professional offers:

  • Products with price lists
  • Opportunity and lead management
  • Orders
  • Cases
  • Invoices
  • Quotes
  • Product Taxonomy
  • Relationships
  • Hierarchies
  • Unlimited named-basis users (not device basis use)
  • Customizable new entities (Up to 15)
  •  Workflows (Up to 15)
  • Business Flows (Up to 5)

Microsoft Dynamics Sales Enterprise

Dynamics 365 Sales Enterprise meets the need of more complex sales processes and goes beyond sales force automation.

Compare to Professional Dynamics 365 Sales Enterprise offers following features in addition to the features already listed in Professional Edition:

  • Relationship Management
  • Territory Management
  • Partnership
  • Marketing Lists & Quick Campaigns
  • Sales Goals
  • Knowledge Management
  • Embedded Intelligence,
  • Gamification
  • Competitors
  • Sales Playbooks
  • PowerApps2
  • Entity Customization (Unlimited)

Microsoft Dynamics Customer Insights

Dynamics 365 Customer Insights uses inbuilt flexible CDP – Customer Data Platform to power personalized customer experiences.  It Unify all your customer data across the full range of sources into a single view of customers.

With AI (Artificial Intelligence) driven insights that are based on unified customer profiles, you can maximize the customer lifetime value. One can transform their business into a customer centric organization where sales, marketing and service professionals can have the insights which they need to personalize engagement. Ready to go CDP enables you to see results faster specially designed to deliver insights that can be acted upon with minimal it assistance and training.

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